Lisa Neal and I have an in-depth tutorial up on eLearn about how to do usability testing for self-paced e-learning courses (although the methods would work for collaborative courses as well). It was originally written as a stand-alone guide and I’m not sure how well it reads in article format. In any case, you may find some of the information useful.
Michael Feldstein is the founder of e-Literate who currently works as the Senior Program Manager for MindTap at Cengage Learning. For more information, see his profile page.
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Michael, in case you aren’t aware, the link from the tutorials page at eLearn is incorrect–it is referencing document 23-1 rather than 24-1. I found the actual document by typing it in my browser. Was this a usability test?
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