Before I move on to my next case study in academic institutions moving toward operational excellence at supporting student success, I want to revisit a section toward the end of my last post on the California Community Colleges Online Education Initiative (OEI). I was looking at the alignment that has to be achieved at various levels […]
How would you foster a culture of collaborative operational excellence in supporting student success across a radically decentralized collection of 114 community colleges?
Further reading for session attendees
For a couple of years now, we’ve been saying that higher education is at the beginning stages of a long transition from a philosophical commitment to student success toward an operational commitment to it. In other words, colleges and universities are beginning to grapple in earnest with how to rewire themselves so that their culture […]